⭐ Registered Support at Home & NDIS Provider
Compassionate, Reliable Care Across Melbourne & Regional Victoria
My Help Services is a registered Support at Home and NDIS provider delivering personalised aged care and disability support across metropolitan Melbourne and regional Victoria. Services are arranged according to each person’s assessed needs, approved support plan, preferences, and available funding.
Domestic Assistance
Personal Care
Companionship & Social Support
Transport & Community Services
Complex & High-Intensity Care
Respite Care
Support at Home (Aged Care Funding)
Ability Care & NDIS Core Supports
Home Modification & Gardening
Care Built on Trust,
Expertise & Heart
At My Help, we provide compassionate, tailored support at home for seniors, individuals living with a disability, and those managing complex medical conditions.
Our dedicated team is committed to delivering premium care directly to your doorstep—whether you are in metropolitan Melbourne or regional Victoria.
We empower our participants with professional support at home to live independently, build essential life skills, and confidently connect with their local communities.
Our Services
Our NDIS, Support at Home and Aged Care Services
Domestic Assistance
Professional in-home assistance with cleaning, meals, laundry, and chores for a safe, hygienic environment.
Personal Care
Compassionate in-home care for bathing, dressing, grooming, and mobility to support daily hygiene and personal dignity.
Companionship & Social Support
Empowering social support to reduce isolation and build community connections across Victoria.
Transport & Community Services
Tailored NDIS and Support at Home assistance for travel, shopping, and appointments to help you stay independent.
Complex & High-Intensity Care
Expert in-home nursing and clinical care for complex medical needs.
Respite Care
Reliable short-term respite care to give family caregivers a well-deserved break to rest and recharge.
Support at Home (Aged Care Funding)
Government-funded Support at Home plans (Classifications 1–8) providing long-term care management and independence for seniors.
Ability Care & NDIS Core Supports
Tailored NDIS core and capacity-building support to help individuals with disabilities live independently and reach their goals.
Home Modification & Gardening
Essential home maintenance, security, and gardening to keep your living space safe, secure, and accessible.
Start Your Care Journey Today
Since 2012, My Help has grown from a local brokerage into one of Victoria’s most trusted registered care agencies. Today, our team brings over 13+ years of collective experience across the aged care and disability sectors, having delivered compassionate, reliable support to more than 800+ NDIS participants and home care clients statewide.
How We Can Support You:
- Seamless Support at Home Transition: We help you navigate and transition effortlessly to the new Australian Support at Home program.
- Tailored Care Plans: Custom-designed disability and aged care layouts built around your unique goals. Statewide Reach: Dedicated local support workers available anywhere in Victoria.
Our Clients.
Personalised In-Home Support Across Victoria
HOW TO GET STARTED
Get Started with Care in 3 Simple Steps
Consultation & Assessment
Reach out to our friendly team online or call 1300 297 731. We are here to discuss your unique goals and help you understand your funding options across Victoria.
Fast & Guaranteed 24-hour response
Our care team will contact you within 24 hours to review your needs, check eligibility, and guide your next steps.
Carer Match & Support Begin
Contact us on 1300 297 731 or submit an enquiry. We discuss your funding, routine, and care goals.
Qualified and Compassionate Care Professionals
At My Help, we are incredibly proud of our highly trained, experienced, and screened care professionals. From certified support workers to specialized clinical nurses, our team shares a unified commitment to safety, dignity, and excellence. We carefully match our clients in Melbourne and regional Victoria with local professionals who understand their unique needs, lifestyle goals, and preferred support routines.
Our Services in Melbourne and Regional Victoria
As a Support at Home Provider Victoria-wide, we serve metropolitan Melbourne and many regional communities, subject to local service availability.
All Northern, Southern, Eastern, Western Suburbs & surrounding metropolitan areas.
Traralgon, Moe, Heyfield, Lakes Entrance, Morwell, Sale, Bairnsdale & surrounding areas.
Geelong, Ocean Grove, Torquay, Drysdale, Lara, Barwon Heads & surrounding areas.
Ballarat, Bacchus Marsh, Creswick, Lexton, Ararat, Daylesford, Maryborough & surrounding areas.
Bendigo, Echuca, Swan Hill, Kyneton, Gisborne, Castlemaine & surrounding areas.
Shepparton, Mooroopna, Seymour, Yarrawonga, Kyabram, Cobram & surrounding areas.
Mildura, Irymple, Red Cliffs, Merbein, Robinvale & surrounding areas.
Frequently Asked Questions
Have questions about our services? We have answers. Reach out anytime if you need more information.
My Help Services provides personalised NDIS, Support at Home and aged care services for older Australians and people living with disability. Our services include domestic assistance, personal care, companionship and social support, transport and community access, respite care, meal preparation, complex and high-intensity support, home modifications and gardening assistance. Services are tailored to each client’s individual needs, goals, preferences, funding and agreed care plan.
We provide in-home support throughout metropolitan Melbourne and many regional areas of Victoria. Our service locations include Gippsland, Geelong and the Surf Coast, Ballarat and Central Highlands, Bendigo and Loddon Mallee, Goulburn Valley and Shepparton, Sunraysia and Mildura, as well as surrounding communities. Contact our team to confirm whether services are currently available in your suburb, town or postcode.
Yes. My Help Services is a registered NDIS provider delivering personalised support to eligible NDIS participants across Melbourne and regional Victoria. We work with participants, families and support networks to develop services aligned with individual NDIS plans, goals, preferences and approved funding.
Call My Help Services on 1300 297 731 or submit the enquiry form on our website. Our team will discuss your needs, location, funding arrangements and preferred services. If we can provide the required support, we will explain the next steps, develop an agreed care plan and match you with a suitable support worker.
We strictly adhere to the price caps outlined in the official NDIS Pricing Arrangements and Price Limits (often referred to as the NDIS Price Guide). We never charge above the maximum government-set hourly limit for standard weekday, evening, weekend, or public holiday shifts, ensuring your plan funding is protected.