FIRST WE NEED TO KNOW

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    Professionals

    Expertly Trained, Compassionately Dedicated to Your Care.

    At My Help Services, we take pride in our team of highly skilled and compassionate professionals. Our rigorous selection process ensures that every member of our staff possesses the qualifications, experience, and genuine care needed to provide exceptional support to our clients.

    We understand that inviting someone into your home to provide care is a matter of trust. That's why we go above and beyond to ensure our professionals not only meet but exceed industry standards. From personal care assistants to registered nurses, every member of our team is committed to delivering personalised, respectful care that enhances your quality of life.

    Our professionals meet the following stringent requirements:

    • Current police check for peace of mind and security
    • Minimum Cert III or Cert IV qualifications in Community Care and/or Aged Care or equivalent.
    • Specialised certificates for specific care needs (e.g., dementia care, manual handling, first aid)
    • Registered Nurses for all nursing services
    • Regular trainings to keep staff compliant and updated with the current demands
    • Clean, hygienic vehicles for transportation services
    • Proper identification documents for verification
    • Comprehensive certifications, insurances, and documentation for specialized roles (handyman, gardener )

    Our commitment to excellence doesn't stop at recruitment.

    We provide comprehensive induction, ongoing training, support, and mentoring to all our employees to ensure the highest quality care for our clients. Before anyone joins our team, we conduct thorough reference checks and police checks, guaranteeing that only the most trustworthy and qualified individuals become part of the My Help Services family.